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Nov 2, 2012
Aurora, Ontario, November 01, 2012. Smart Solution, a leading provider of financial management solutions, announced recently the successful installation of their Universa(TM) Premier Core Banking System at DUCA Financial Services Credit Union Ltd.’s head office and its 15 branches effective as of October 1st, 2012. The conversion from DUCA’s existing banking platform was done by Smart Solution's experienced project team over the last weekend in September and DUCA was ready for business as usual on Monday morning.
Universa(TM) is a state-of-the-art, browser-based banking platform, written from the ground up, using the latest industry standard technologies. With the completion of DUCA’s conversion this marks the third successful Universa(TM) installation in 2012.
“We are delighted to have been able to upgrade to the new Universa(TM) banking platform. The pre-conversion infrastructure upgrades as well as the training of our staff in the use of the new system were completed on a timely basis and were thoroughly successful” said Michael Creasor, Vice President, Finance, DUCA Financial Services Credit Union Ltd. “We were impressed with the simple and efficient conversion and very happy with the after conversion service. Smart Solution was committed to a smooth and successful conversion with minimal member and staff impact. It has proven to be a reliable banking service to our membership and will certainly assist in our organization’s future goals” added Michael Creasor.
“We are excited about the enhanced capabilities of our new banking system and we are confident that the Universa(TM) banking platform will provide many options to assist us in remaining competitive in an ever-changing financial services marketplace.” said Richard Senechal, President and CEO, DUCA Financial Services Credit Union Ltd.
“We were pleased and excited when DUCA chose to convert to our Universa(TM) platform to support the credit union’s growth strategy over the coming years,” said Iean Tait, President and CEO, Smart Solution. “But we were even more pleased with the fast and efficient switchover of the systems which was completed in less than 18 hours. DUCA is a very large, complex and full-featured client but smartsolution was up to the challenge and succeeded. With DUCA having joined our ever growing Universa(TM) client list, we are even more confident in inviting any credit union looking to upgrade to a modern, flexible and robust core banking platform at a competitive price, to join our team.”
For more than 35 years, Smart Solution and its group of companies has provided innovative core banking systems and financial management solutions to financial institutions worldwide. Smart Solution supports a client base of more than 60 financial institutions, including some of the top 25 Canadian Credit Unions.
About DUCA
In existence since 1954, DUCA is a full-service financial institution that offers everything a member/customer needs from day-to-day banking to long-term investments. Growing from a credit union with a single branch in Toronto to 15 across Southern Ontario, DUCA now has close to 43,000 members. DUCA’s founding philosophy, to divide its profits among each member in its Bonus Share program (based on the interest they pay or receive each year), continues on to this day. DUCA’s members benefit from competitive rates that rank among the best in the business.
